Questions and Answers
Helpful Information Before You Rent
This section is designed to give you clear answers to the most common questions about renting a car with CarSyf.
Here you'll find useful details about bookings, requirements, payments, and vehicle use — so you can plan your trip with confidence and no surprises.
If you don't see your question listed, feel free to contact our team directly. We're always happy to help.
Frequently Asked Questions
What documents are required to rent a car?
To rent a car, you need a valid driving license, a passport or national ID, and a valid payment method. Additional documents may be requested depending on the rental type.
What is the minimum age to rent a vehicle?
The minimum age to rent a car with CarSyf is 18 years. Some vehicle categories may have additional age requirements.
How can I make a reservation?
You can submit a rental request through our website or contact us directly by phone or email. A booking is confirmed once our team verifies availability and details.
Are there any hidden fees?
No. All rental costs and possible additional charges are clearly explained before confirmation. We value transparency and clear communication.
Can I extend my rental period?
Yes, rental extensions are possible depending on vehicle availability. Please contact us in advance to arrange an extension.
What happens if the car is returned late?
Late returns may result in additional charges. If you expect a delay, please inform us as soon as possible to avoid extra fees.
Is insurance included in the rental price?
Basic insurance coverage is usually included. Full details about insurance options will be provided during the booking process.